Future of Ops Summit — Tykans
Future of Ops — The AI-First Operations Summit by Tykans. October 7, 2026 at the Tykans Office in Calgary, AB.
Date
October 7, 2026
Wednesday
Venue
Tykans Office
3412 25 St NE, Calgary
Format
Full-day summit
8:00 AM – 5:00 PM + reception
Ticket
CAD $49.95
plus taxes & fees
Why Now

A practical day, built for people who keep operations running.

This is a conference about AI at work. Future of Ops is a practical leadership summit for operations, technology, service delivery, transformation, and risk leaders who want to understand what's coming — and how to prepare their teams for it.

One room. One day. Straight to the point — the questions your organization is already asking, worked through with people who've been in the room for the answers.

01

AI-First Operations

A clear read on where AI genuinely changes how operational work gets done.

02

Automation & Workflows

Practical frameworks you can bring back to your team the next day.

03

Resilience & Continuity

Keeping critical services running when the unexpected happens.

04

Data-Driven Decisions

Connecting every initiative back to results leadership actually tracks.

On The Agenda

Topics will include

Seven threads running through the day — each one shaped around a question operations leaders are asking right now.

01AI

AI-powered operations

A clear read on where AI genuinely changes how operational work gets done.

02Automation

Workflow automation

Practical patterns for automating the steps that slow teams down most.

03Resilience

Operational resilience

Building operations that flex and hold steady when conditions shift.

04People

Workforce readiness

Preparing teams and skills for how the work itself is changing.

05Resilience

Business continuity

Keeping critical services running when the unexpected happens.

06Foundations

Data, systems & governance

Getting the foundations right so AI and automation are trustworthy.

07Value

Turning tech into measurable value

Connecting every initiative back to results leadership actually tracks.

Public Agenda

A practical day for leaders, operators & technologists

Seventeen sessions across one day. Pick a time block to see what's on.

7:45 – 8:30 AMBreak

Registration, Breakfast & Networking

Guest Experience
8:30 – 8:45 AMSession

Welcome to Tykans & Summit Framing

Anna SilvermanTykans
8:45 – 9:45 AMKeynote

Opening Keynote: The Operating Model After AI

Trudy CurtisCEO, PPDM Association
9:45 – 10:00 AMBreak

Break & Trivia

10:00 – 11:00 AMPanel

Panel: Technology Advancements Shaping Operations Today

Kayla YuenATB Financial Jakub FidlerSGI
11:00 – 11:30 AMSpotlight

Technical Spotlight: Future Operations Use Case

AudioCodesCo-sponsor
11:30 AM – 12:10 PMBreak

Future of Operations Connections & Networking

12:10 – 1:00 PMBreak

Lunch & Future of Ops Table Conversations

1:00 – 1:15 PMAddress

Special Address to the Audience

Mayor of Calgary
1:15 – 1:45 PMSession

Tykans Session: AI-First Operations in Practice

Tykans
1:45 – 2:15 PMSpotlight

Future of Operations Spotlight

2:15 – 3:15 PMPanel

Panel: Preparing for the Future of Operations

Vis NaidooSAIT Dwayne CalderENMAX
3:15 – 3:30 PMBreak

Coffee & Sweets Break

3:30 – 4:15 PMWorkshop

Working Session: Your 90-Day Future of Ops Priorities

Facilitated by Tykans
4:15 – 4:45 PMDiscussion

Group Discussion: What Would You Do Differently If You Built Operations Today?

Industry leaders & peers
4:45 – 4:50 PMSession

Commitments, Prize Activation & Closing

Tykans
4:50 – 6:00 PMBreak

Reception, Appetizers & AI-Song Finale

Meet the Speakers

Leaders and operators from across the industry

A first look at who's joining us on stage — more speakers to be announced as the program is finalized.

Trudy Curtis
Keynote

Trudy Curtis

CEO, PPDM Association
Kayla Yuen
Panel

Kayla Yuen

Director, Unified Communications & Branch Enablement, ATB Financial
Vis Naidoo
Panel

Vis Naidoo

Associate Vice President, SAIT
Dwayne Calder
Panel

Dwayne Calder

Director of Customer Care, ENMAX
Who Should Attend

Built for people who own how work gets done

Operations leaders
IT leaders
Transformation teams
Service delivery leaders
Risk leaders
Executives responsible for improving how work gets done
Venue

Tykans Office, Calgary

The summit is hosted at our own office — a fitting place to talk about how we run operations, since it's where we run ours.

3412 25 St NE, Calgary, AB
Get directions
Stay In The Loop

Registration is open

Register on Eventbrite to secure your seat.